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Supporting Our Users

Customer Portal

A new and vital tool for our global user base, the Customer Portal is designed to help you get the most from each of your foster+freeman devices.

Registered users have access to:

SOFTWARE UPDATES

The Customer Portal provides a one-stop-shop where users can directly download the latest software updates for all of their products.

RELEASE NOTES

Alongside each software release, users can also download a release note, including important information about the update.

UPDATE ALERTS

Registered users will receive notifications whenever a key software update is released for one of their registered devices.

HARDWARE MANUALS

The latest hardware manual versions for each product are also available for download, making it easy to access the information you need.


Visit the customer portal

Need further support?

For assistance with registering for and using the Customer Portal, or any other issues, please contact customer support.

Customer Support

Foster + Freeman Ltd.
Registered No. 01403147 England
Vale Park, Evesham, Worcestershire, WR11 1TD, United Kingdom
info@fosterfreeman.com
+44(0)1386 768 050

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© 2026 foster+freeman

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  • Products
    • Identity Verification & Border Control
    • Forensic Solutions
    • Forensic Drug Solutions
    • Latest Products
      • VSC®ForeFront
      • DCS®6
      • Crime-lite® ML PRO 2
      • VSC®9000
      • VSC®90
      • VSC®NOMAX 2
    • Questioned Document Examination
      • VSC Workstations
        • VSC®9000
        • VSC®900
        • VSC®90
        • VSC® PDi+
        • VSC®8000/HS
        • VSC®80/FS
        • VSC®80i
        • VSC Microscopes
      • Rapid Examinations
        • VSC®ForeFront
        • VSC®NOMAX 2
        • VSC® PDi+
      • Laboratory Systems
        • ESDA®2
        • foram®3
    • Forensic Light Sources
      • Crime-lite® AUTO
      • Crime-lite® 82S PRO
      • Crime-lite® 82L PRO
      • Crime-lite® LASER
      • Crime-lite® 42S
      • Crime-lite® X
      • Crime-lite® 2
      • Crime-lite® XL
      • Crime-lite® ML PRO 2
      • Crime-lite® ML2
    • Forensic Imaging Systems
      • Handheld
        • Crime-lite® AUTO
      • Laboratory
        • Crime-lite® ML PRO 2
        • Crime-lite® ML2
        • DISCOVER®
        • DCS®6
    • Fingerprints
      • Imaging Systems
        • DCS®6
        • Crime-lite® AUTO
        • DISCOVER®
        • AARI®
          • Amino Acid Validation Targets
      • Fuming Systems
        • MVC® FFLEX S
        • MVC® FFLEX M
        • MVC® FFLEX L
        • Cyanoacrylate Validation Targets
        • MVC®lite
        • RECOVER LFT
        • PolyCyano UV
      • Novel Techniques
        • fpNatural® Powders
    • Trace Evidence Analysis
      • ffTATM
        • GRIM Glass Refractive Index Measurement
        • Raman Spectroscopy
        • Polarized Light Microscopy
        • Micro Spectrometry
        • Fluorescence Imaging
      • foram®3
      • Raman Spectra Databases
  • Solutions
    • Forensics: Crime Scene Examination
    • Forensics: Drug Solutions
    • Forensics: Laboratory Screening
    • Forensics: Fingerprints
    • Forensics: Forensic Nursing (SANE)
    • Forensics: Questioned Document Examination
    • Forensics: Trace Evidence
    • Forensics: Wildlife
    • Document Authentication: Travel & Identity Documents
    • Document Authentication: Philately
    • Document Authentication: Security Printing
    • Document Authentication: Brand Protection
    • Tactical: CBRNE
    • Tactical: TSCM
    • Art and Cultural Heritage
  • Training & Support
    • Webinars
    • CPD Accredited Training
    • Customer Support
    • Customer Portal
    • US Training Courses
    • FACTS26: Training Summit
  • Company
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    • News & Updates
    • Events
    • Commitment to Quality
      • Accreditations
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    • Recruitment
      • Working at foster+freeman
      • Current Vacancies
      • Graduate Careers
      • Apprenticeships
  • Contact
    • Request Quote
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    • Contact Us
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